Hit by another driver? We'll sort it.
Claim from their insurer, not yours. One call to us and we handle the lot: your repair, a replacement car where you need one, and the other driver's insurer.
Call us, day or night
0818 294 336Answered 24 hours a day, every day. Tell us what happened and we do the rest.
Call 0818 294 336 WhatsApp us on 083 448 3732Why drivers ring us first
- No excess to pay. Your own policy isn't used.
- Your no-claims bonus isn't used.
- Repairs arranged for you.
- A replacement car while yours is off the road, where you need one.
- We deal with their insurer. The calls, the letters and the chasing come to us.
- No upfront cost. Everything in writing before you sign.
How it works
Call or WhatsApp, any hour
Ten minutes and we'll know if we can take it on.
We arrange it all
Assessment, repair, replacement car.
We claim it from the other driver's insurer
On your side, not the insurer's
Not My Fault is an independent accident management company. We work for you, the driver.
Still let your own insurer know about the accident: telling them isn't claiming from them. Works when the other driver is identified, insured and at fault. If anyone was hurt, speak to a solicitor.